Our web designers can either:

• Become part of your team to carry out multiple projects; or
• Work with you for a limited time to carry out an individual project at low cost.

Simply sign up for a designer and pay for the designer by the month. We will then allocate a designer to work exclusively for you during your daily support period.

Plans and Prices

Talented web designers are available to carry out a wide range of web and graphic design tasks, including Flash-based design.

A setup fee applies for each web designer hired ($199 for each full-time designer and $129 for each part-time designer).

* With the free bonus programmer special:

• hire a full-time designer and we will assign a full-time Standard-level programmer to work exclusively for you free of charge for six months (or until you cancel service, whichever occurs first);
• hire a part-time designer and we will assign a part-time Standard-level programmer to work exclusively for you free of charge for six months (or until you cancel service, whichever occurs first).

In either case, you can choose a PHP, .NET or Java programmer.

This offer applies to Premium and Gold designers.

Programmers are able to add back-end functionality to your website while your designer takes care of your website's presentation.

Limit of one free programmer per customer. Offer is subject to availability and may be withdrawn at any time.

 

Samples of Work: Standard, Premium and Gold

For examples of what to expect from designers at the Standard, Premium and Gold levels, please visit our Design Please note that we do not work from templates (unless you specifically request it). That is, our designers will create unique, custom-built sites from scratch based on your specifications.

 

Tasks Covered

Each designer can perform any mixture of the following tasks:

• Website design including layout design, image creation, HTML coding, CSS stylesheet coding, Flash work, image optimization, HTML validation, implementing navigation systems, search engine tags and so on;
• Building unique websites from scratch based on your specifications;
• Adding and adjusting pre-written JavaScript code to web pages, and writing basic (but not advanced) JavaScript where required;
• Small print jobs such as logos, business cards and letterhead (up to a maximum file size of 5 MB). CMYK files are not supported but may be available occasionally (infrequent use only) at our discretion.

Please note that the following tasks cannot usually be undertaken by your assigned designer:

• Print work involving any file larger than 5MB (for Standard and Premium levels) or larger than 50MB (for Gold level);
• 3D modelling/design;
• Original illustration work;
• Support for your customers;
• Programming (e.g. PHP, Perl, .NET etc);
• System/server administration.

 

Specialists: Wordpress and Joomla designers

Need a web designer who is already familiar with Wordpress or Joomla? Our specialist designers are able to develop skins/themes for their speciality product (Wordpress or Joomla). They can also carry out more general web design tasks if you wish. Web designers are not able to carry out programming tasks, such as developing modules/plugins for open source products. For programming tasks, Wordpress and Joomla programmers are available through our PHP programmer service. For more information, please visit our PHP Programmers page.

 

Skills

We provide designers with the following profile:

• Strong creative design skills;
• Substantial experience in web design;
• Sound CSS knowledge;
• Sound HTML knowledge;
• Good skills in Flash;
• Ability to incorporate pre-written Javascript into web pages;
• Clear and effective written English.

 

Software Available

Your assigned web designer will work on a Windows desktop with the following software installed:

• Adobe Dreamweaver;
• Adobe Flash;
• Adobe Fireworks (includes support for Photoshop files);
• Inkscape;
• Web browsers (Internet Explorer, Firefox, Opera);
• Instant messenger (AOL, Yahoo, ICQ and MSN supported);
• Open Office (word processing, spreadsheets, presentations).

Your assigned web designer will also have access to an extensive stock photography library. Images from that library can be used in the website(s) we build for you.

 

Interact with your assigned staff

You can interact with your assigned staff via:

• Email - we will notify you of an email address which you can use to directly contact the staff assigned to you. Your assigned staff can also respond directly to you;
  
• Instant messenger - we will provide an instant messenger address at which you can directly contact the staff assigned to you at any time during your daily service period; and
  
• Job Tracker - we provide a task management system in our customer center which you can use to provide instructions and files to your assigned staff.

 

Supervision

We provide basic supervision only. That is, we ensure that your assigned staff attend work on time and work diligently while at work.

We do not provide advanced supervision, meaning that we do not oversee the actual tasks undertaken. Rather, you would need to directly interact with your assigned staff to ensure that work is being carried out to your satisfaction. You would also need to be sure to assign sufficient, clearly-defined work and to monitor work progress in order to get as much value as possible out of your paid support period.

 

Number of Hours Worked

Full-time staff work 8 hours per day (including a meal break) and Part-time staff work 4 hours per day (including a meal break). All staff work five days per week (Monday to Friday).

Your assigned staff will work exclusively for you throughout your daily service period, and will not be assigned to any other customer during that time.

 

Shift Times

Our Standard, Premium, Gold and Specialist staff work during one of the following three shifts:

• 6am-2pm local time
• 2pm-10pm local time
• 10pm-6am local time

Our certified PHP and .NET programmers work during one of the following shifts, unless otherwise agreed prior to purchase:

• 8am-4pm local time
• 9am-5pm local time

We have staff in India. The time zone in India is GMT +5:30.

For the health and welfare of our staff regular shift rotation is necessary for Standard, Premium, Gold and Specialist staff. This means that generally your assigned staff member will change shifts on a monthly basis.

 

14-Day Money Back Guarantee

We have a reputation for quality and professionalism so we are confident that you will be delighted with our service. For your peace of mind though, we provide a 14-day money-back guarantee under which, if you are not completely satisfied with our service, you can cancel within the first 14 days of the first month and we will refund the unused proportion of your fees in full.